How it works - FAQ

• How many calls/SMS will they be able to make?
• Remind Patients can make an unlimited amount of SMS and calls per day.
• What if patients do not want to be contacted by text or voice messages?
• Patients can ‘opt out’ of the system at anytime
• How can patients, amend or cancel appointments?
• Patients are given details of how to amend and cancel their appointment
• How will patient appointment records be updated?
• Once integrated the updates are made automatically within the Remind Patients system
• How will the busy reception staff cope with this extra workload, particularly if during clinic hours?
• No extra workload is created by Remind Patients, in fact it reduces the amount of workload as the system is automated.

• Operation
• Phone Calls
• Text Messages
• Working with Patient Administration Systems
• Frequently asked questions