tel:0870 062 7018
fax:0870 062 6820
email: sales@remindpatients.com
write: Truancy Call Ltd Central Boulevard, Blythe Valley Park, Solihull, West Midlands, B90 8AG
Service by Truancy Call Ltd. Registered in England No. 4125665. Registered office: Central Boulevard, Blythe Valley Business Park, Solihull B90 8AG. Data Protection No. Z7911829
You could get reception staff to make reminder calls to patients two days ahead of their appointment, but will they be able to get through to patients during the day?
Remind Patients provides a solution to this problem, which ensures that health establishments can remind patients about their appointments, in time, and can obtain a direct response from the patient, which does not need a new telephone system, additional phone lines or a new computer.
Once a patient is identified as having an upcoming appointment, they are marked as such and contact is automatically made with them prior to the appointment by phone and/or text message. Remind Patients does not have the pitfalls of comparable systems, which send text or voice messages, which when they elicit a response, will tie up important reception staff and your clinics telephone system.
Our solution also does not require additional complex IT and communications hardware systems to be located on your premises. Nor does it demand dedicated phone lines, on-site IT staff to maintenance and manage the service, or lengthy training sessions.
Remind Patients is able to contact and text, multiple telephone numbers and is therefore not restricted to just having one telephone number to call or text, as can be the case with other solutions.
In addition the health practice is completely in control of Remind Patients. Telephone calls can be stopped, if necessary, or you can allow them to continue throughout the day and into the early evening in order to inform the patients. Other systems will charge extra for this service or just make contact by text message once in the morning, giving no alternative but to manually follow up those parents who do not have mobile phones or whose mobiles are switched off.
In short, Remind Patients, developed and tested in the UK and used extensively in the education market already, provides you with the complete solution to Appointment Reminder and Response.